Introduction
KOHME COMPANY LIMITED (“KOHME”, “we”) operates the KOHME platform via Client, Vendor and Rider apps.
This policy explains how we collect, use, disclose and protect your personal information.
1. Information We Collect
- Account Data: name, phone, email, password, profile photo
- Identity Verification Data (for riders/vendors): ID, driving license, vehicle details, bank account
- Location Data (GPS)
- Order & Transaction Data
- Payment Data via Stripe (no credit card stored)
- Technical Data: IP, device, push tokens, logs
2. How We Use Your Data
- Manage accounts and logins
- Process and deliver orders and bookings
- Connect customers, vendors, and riders
- Track deliveries in real time
- Handle payments and payouts
- Send notifications about orders and accounts
- Improve service quality and security
3. Data Sharing
KOHME may share limited data with vendors, riders, Stripe, Google Maps/Firebase, or authorities as required by law.
4. Data Storage & Security
Data is stored on servers in Thailand and DigitalOcean with appropriate safeguards, but 100% security cannot be guaranteed.
5. Your Rights
- Access and update data inside the app
- Request deletion (“Delete My Account”)
- Control permissions (GPS, notifications) in device settings
6. Children’s Privacy
Services are not intended for users under 13 years of age.
7. Changes to This Policy
Updates will appear on https://kohme.delivery/privacy
8. Contact
KOHME COMPANY LIMITED Company Registration No.: 0845568019714 Address: 39/24 Moo 1, Ang Thong Subdistrict, Koh Samui District, Surat Thani Province, Thailand Email: [email protected] Website: https://kohme.delivery